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Meet Our Intake Team

Your First Point of Support

Our Intake Team is here to make starting your services simple, respectful, and stress-free.

Partner in Hope

From your first enquiry to your service commencement, our team works closely with you, your family, and your support coordinator to ensure your needs, goals, and preferences are clearly understood.

We believe in being a partner in hope — walking alongside you every step of the way.

Team Member

Luke

DLuke@phendithdcare.com.au
Team Member

Chisom

Nchisom@phendithdcare.com.au
Team Member

Nikki

FNikki@phendithdcare.com.au
Team Member

Liesl

Tliesl@phendithdcare.com.au
Team Member

Angela

Aangela@phendithdcare.com.au

What Our Intake Team Does

  • Listen to your needs and goals
  • Review your NDIS plan and funding categories
  • Explain your support options clearly
  • Assist with referrals and documentation
  • Coordinate service start dates
  • Match you with suitable support staff
  • Ensure smooth onboarding and transition

What You Can Expect

  • Friendly and respectful communication
  • Clear information about services and pricing
  • Transparent next steps
  • Confidential handling of your information
  • A personalised onboarding experience

Our Commitment to You

At A Phendit Disability & Home Care Service, we are committed to:

Person-centred care Cultural sensitivity NDIS-aligned processes Safeguarding High-quality standards

Because every need deserves impactful touch.

Ready to Get Started?

Our Intake Team is ready to assist you.

+61 2 8897 1313 ican@phendithdcare.com.au
Make a Referral >